Privacy Policy, Terms & Conditions

We at MelBTravel operates the https://www.melbtravel.com website (the “Web Site”).

We care about your privacy and want you to trust that your information is respected and protected when you visit our Web Site Melbtravel.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Web Site and the choices you have associated with that data.

We use your data to provide and improve the Web Site. By using the Web Site, you agree to the collection and use of information in accordance with this policy. 

This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Web Site. This statement only applies to this Web Site. 

What personal data we collect and why we collect it

Personal

We receive and store the personal information you voluntarily provided to us on our Web Site like name and email address. This information is provided when you leave a comment, subscribing to our newsletter or submitting a contact form. 

We use the information that you provide for such purposes as responding to your requests, comments and communicating with you. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Web Site related activities.

You can, however, visit our Web Site anonymously.

Comments

MelBTravel.com collects minimal personal information, the name or alias and email addresses that are provided when submitting a comment on our website are stored in the WordPress database and are only used to answer the related comment. 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. 

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Non-personal 

We automatically collect certain information about you and the device with which you access the Web Site. Non-personal identification information may include the browser name, IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Web Site. We may also collect information about actions you take when using the Web Site, such as links clicked.

Cookies

We may log information using cookies, which are small data files stored on your browser by the Web Site. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the Web Site.

A user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. It’s important to note that restricting or disabling the use of cookies can limit the functionality of this website.

How we may use your data information Collected:

MelBTravel uses the collected data for various purposes:

  • To provide and maintain the Web Site;
  • To allow you to participate in interactive features of our Web Site when you choose to do so;
  • To respond to your comments or inquiries;
  • To track and measure advertising on the Web Site;
  • To protect, investigate, and deter against unauthorized or illegal activity;
  • To track and measure advertising on the Web Site;
  • To provide customer care and user support;
  • To provide analysis or valuable information so that we can improve the Web Site;
  • To send periodic emails to users who have opted in for our newsletter. Each email promotion will provide information on how to opt-out of future mailings.

Links To Third Party Websites

Our Web Site may contain links to third-party Web Sites or services that are not owned or controlled by MelBTravel.com

Users may find advertising or other content on our Web Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. MelBTravel.com has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party Web Sites or services.

You further acknowledge and agree that MelBTravel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such Web Sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party Web Sites or services that you visit.

Google Analytics – This service tracks Web Site usage and provides information such as referring websites and user actions on the Web Site. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Mail Chimp –  this service is used for delivery of email updates and newsletters. Mail Chimp stores your name and email address for purposes of delivering such communications.  Please refer to Mail Chimp’s privacy policy for further information.

Advertising

Display Ads 

We may use third-party advertising companies to serve content and advertisements when you visit the Web Site, which may use cookies, as noted above. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer.

Retargeting Ads

From time to time, the Web Site may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Web Site. These companies use cookies to serve ads based on someone’s past visits to the Web Site.

Affiliate Programme Participation

The Web Site may engage in affiliate marketing, which is done by embedding tracking links into the Web Site. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. Some of the links on this site are ads, partners, or affiliates. This means we may make a small commission if you click or buy from the linked sites. 

Among others, we are also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by advertising and links to Amazon.com. As part of this Amazon Associates program, the Web Site will post customised links, provided by Amazon, to track the referrals to their website. 

The Web Site has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Newsletters

On the Web Site, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Web Site to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.

How we store collected information

We use MailChimp to collect email addresses from Users who subscribe to our newsletter. We may use the email address to respond to Users’ inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include Web Site’s news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely on our Web Site. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our Web Site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Web Site administrators can also see and edit that information.

Non-personal information is collected and stored in Google Analytics for 50 months. When data reaches the end of the retention period, it is deleted automatically on a monthly basis.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Rights you have over your data

Opt-Out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at info@melbtravel.com to be removed from our mailing list.

Access, Amend, or Forget – You may access the personal information we have about you or ask to amend or delete it by submitting a request to info@melbtravel.com

Please note that we may need to retain certain information for recordkeeping purposes or when required by law.

Sensitive Personal Information

At no time should you submit sensitive personal information to our Web Site.  This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships.

Children

The Web Site does not knowingly collect any personally identifiable information from children under the age of 18. If you are under 18, you may use our services only with involvement of a parent or guardian.

Intellectual Property

We hold the copyright of all the written content as well as imagery on this Web Site, unless specified otherwise, and all rights are reserved. The Web Site and its original content, features and functionality are owned by MelBTravel.com. 

Users are welcome to share the content via social media and other such channels by linking to content found on the Web Site, like on Twitter or Facebook etc. No portion of the Web Site may be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose without express written consent.

Termination

We may terminate or suspend access to our Web Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Changes

We ‘MelBTravel.com’ reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Web Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Web Site.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Web Site, and supersede and replace any prior agreements we might have between us regarding the Web Site.

Terms and Conditions

Your access to and use of the Web Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Web Site. By accessing or using the Web Site you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Web Site. 

Contact Us

If you have any questions regarding this privacy policy, the practices or your dealings with our Web Site. Please either e-mail me at info@melbtravel.com or fill in the form on the contact us page and I would be happy to provide further clarification.

https://www.melbtavel.com

This Privacy Policy was last updated in May 2018. Melbtravel logo